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FibreWind provide high standard work flows to serve our client's better. 

OUR SERVICE WORK FLOWS

NOTICE FOR COMMENCEMENT OF EARTHWORK (NCE) FLOWCHART

Step 1: Earthworks Contractor obtains Flag Telecom Service Layout plan by email Flagplants.fibrewind@gmail.com.

Step 1: Free Site Survey

 

We always provide Free Site Survey before giving you quotation.

We also will dispatch our Professional Consultant to discuss with you about the site issue and recommendation to you.

Step 2: Quotation Provided

 

After discussion with you, we will provide a quotation based on your requirement and provide reasonable price for you.

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Step 3: Professional Installation

 

Once the quotation is signed, we will arrange our Site Engineer to install the system or cable for you based on your requirement and our recommendation. 

Step 4: Configuration And Commissioning

 

After the installation, our Site Engineer will provide a quick crash course on how to operate and our job process along with receiving the full payment.   

Step 5: Aftersales Support

 

We will follow through and make sure your installation is taken care of.

Repairs, re-installation or upgrades,

We can get it done for you. 

Step 2: After Contractor has confirmed that intended earthworks are within 15 meters of Flag Telecom plant asset

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Engage Licensed Telecommunication Cable Detection Worker (TCDW) to carry out Cable Detection Work

Step 3: To submit the NCE Application And Schedule the Primary Site Meeting by hand and post the original to us. 

Step 4: To conduct Joint Site Meeting, attended by TCDW / Flag Telecom Representative / Earthworks Contractor

Step 5: Contractor to submit updated cable detection drawing with proposed trial hole locations on the NCE application

Step 6: Flag Telecom to review documents and issue the Conditional Approval for Digging of Trial Holes

Step 7: Earthworks Contractors digs Trial Holes to ascertain exact location / route of Flag Telecom's Telecommunication Cables

Step 8: To conduct Joint Trial Hole Inspection, attended by TCDW / Flag Telecom Representative / Earthworks Contractor

Step 9: Earthworks Contractor to submit application for Final Approval For Commencement Of Earthworks to Flag Telecom, Including the following supporting documents

Step 10: Flag Telecom Representative to review documents and issue the Final Approval for Earthwork Commencement

Step 11: Earthwork Contractor may commence work

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